Returns are accepted within 14 days of receiving giclées. Before we ship out paintings or giclées, we carefully inspect them before and after they are packaged and these inspections are logged.
As these items are of growing value quality fine art, please ensure that your return is very carefully packaged in the same manner as it was delivered to you. Therefore, we expect to receive your return in the same condition as it was when it left.
We will not honour returns should the item arrive back in poor condition.
We are also not responsible for shipping charges or fees, as well as any damaged or lost returns along the way.
While you may ship the return by the method of your choice, we highly recommend that you use a faster than standard service with insurance.
For custom made art pieces, which includes custom created giclees and commissioned paintings, as the details of commissioned artwork are discussed with the client before payment is made, including color schemes, subject matter, and other consultation, all of which happens before artistry is applied to canvas, there are no refunds due to the weeks of extensive effort that goes into each piece. Refunds are given if damage is caused by shipping.
Leanne Laine Fine Art Inc. P.O. Box 34059 17790 #10 Highway Surrey, British Columbia V3S 8C4 Canada